People management advice for small businesses in bite-sized pieces

The Work Wonders podcast is designed to take the mystery out of managing people. Whether you are new to managing, an experienced business owner or manager, or new to HR, this is where you’ll find accessible, practical, information about managing people in the Work Wonders podcast.

Subscribe to Work Wonders wherever you get your podcasts, or listen below! Never miss an episode – we’ll notify you every Monday when you subscribe here

Work Wonders Podcast Preview:

Current Series:

More information and show notes for each episode of the Work Wonders podcast can be found here.

Previous Series:

Work wonders podcast
Angela Gauci and Susan Rochester

About the Work Wonders Podcast

Back in late 2021, we decided that instead of chatting with each other about the challenges and triumphs of people management in small businesses, we should invite you to join the conversation. And the Work Wonders podcast was born!

Managing people is a serious business. Make it easier on yourself.

Let us bring you all the latest, practical advice without the pain. 

About your Hosts

Susan Rochester co-founded Balance at Work in July 2006 with a plan to find and share practical ways to improve our working lives. 

At Balance at Work, we love making our clients’ lives easier by giving them more clarity and confidence. Our services support business owners, executives and their teams to find more joy – and balance – in their work.

When you’re motivated by your desire to help others, it comes naturally to constantly create new and more effective ways of doing things. The Work Wonders podcast is one example.

Do you have the business you dreamt about when you first started it? Our free Learn to Love Your Business Guide will help get you back on track in six simple steps. 


Angela Gauci is a seasoned HR professional with over 18 years of experience across all areas of the field, supporting small businesses right up to those with more than 300 employees across many different industries. 

Being a “people person”, an HR career has always come naturally to her and led to her passion for seeing small businesses have access to affordable, professional and understandable HR support so they don’t have to go it alone.

Angela founded TWS in 2015 with a vision to do just that. She helps simplify HR and can manage it for you or guide you with simple advice and effective tools to give you back your time and allow your business to thrive.

Are you a busy business owner looking for help with the “how” of anything HR, or looking for someone to take it off your hands?

Book in a FREE HR Health Check with Angela here

What they say about us

"Wow, what can I say…. I found the Harrison reports to provide remarkable insights into your preferred behaviours and how you cope with stress. This is an invaluable tool for any business owner who wishes to maximise the use of their human capital, and I can highly recommend the use of Harrison Assessments reports with Susan's debrief. It simply works! 😊"

- Christopher Cachia, CEO and Principal, CCA Financial Planning

"Coaching with Ben gave me a great opportunity to reflect and explore strategies, tips, and tools to improve ways of working and to work through opportunities & challenges. I really valued the focused discussion on specific areas to support my growth and development. I highly recommend working with Ben."

- Manager, National NFP

"In a challenging role in a new organisation, coaching with Paula was the ideal time to reflect, problem-solve, brainstorm options and arm me with next steps in all areas - from staffing, internal politics and relationships to tackling key initiatives. The sessions were by video and face to face, both equally effective. Using video allowed for easy integration of sessions into my busy workdays without any hassle. Paula’s style of coaching quickly built trust so I felt safe being vulnerable, quickly getting to the heart of a number of issues and propelling me and my performance forward significantly!"

- Executive GM, People and Culture

"We used the Harrison Assessment tools followed by a debrief with Susan, for career development with staff, which then allowed us to work with Susan to create a customised 360 degree review process. Susan has a wealth of knowledge and is able to offer suggestions and solutions for our company. She is always ready to get involved and takes the time to show her clients the capability of Harrison Assessments. ​"

Jessica Hill - Head of People and Culture, Choice

"Balance at Work are the ideal external partners for us as they completely get what we are trying achieve in the People and Culture space. Their flexibility and responsiveness to our needs has seen the entire 360 approach being a complete success. The online tool and the follow up coaching sessions have been game changers for our business. The buzz in the organisation is outstanding. Love it! Thanks again for being such a great support crew on this key project."

Chris Bulmer - National GM Learning and Development, ISS Australia

"The leadership team at Insurance Advisernet engaged Susan from Balance at Work to run our leadership development survey and learning sessions. Susan was very professional in delivering the team and individual strengths and opportunities for growth. Susan's approach was very "non corporate" in style which was refreshing to see. I can't recommend Balance at Work more highly to lead employee and team development sessions."

Shaun Stanfield - Managing Director, Insurance Advisernet

Join our community