The latest addition to our series of career path stories features Chris Bulmer, National General Manager, Learning and Development, for ISS Facility Services.
As a definite ‘people’ person, Chris’ career has progressed from farmhand to school teacher to where he is now, changing the working lives of his many and diverse peers. He’s not quite the famous rock musician he wanted to be as a teenager – but he’s still a ‘star’!
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I am National General Manager Learning and Development for ISS Facility Services.
The role is fairly new to the business and has been created to build a comprehensive Learning and Development platform for all team members to access in our organization. In two years we have created a learning structure that ensures that our people have access to training and development that supports their career path growth from Line level all the way through to senior leadership.
Its seems to be working well as our Employee Engagement scores relating to L&D have increased year on year since we started and for the past two years consecutively we have won the prestigious Customer Service Institute of Australia Training Excellence Awards!
I have two great boys and spend a lot of my spare time on Mountain Bikes and riding the Gold Coast waves. My wife and I enjoy nice wines and we make sure that we all get away twice a year on overseas trips. Just back from Miami and New York City. I am a keen guitar player and enjoy playing music with friends when the opportunity arises.
No !!!! I wanted to be a famous rock musician! I played in many bands before settling into life as a school teacher and ultimately the world of People and Culture.
Farm hand on Dad’s farm. Free labour!! Musician was my first paying job and then teacher.
Meeting my wife Karen. I was messing around a lot and had no specific purpose apart from exploring the world and getting as much human experience as I could. When Karen and I got together I got focussed on career, owning a home and having a family. I still explore the world a lot as I am constantly travelling…. And take the family with me when I can.
My Father. He inspired me to have a go and work hard. He provided opportunities for me that he never had. Education was important to Dad as he had to leave school early to run his Dad’s farm. Thanks to him I got to go to Melbourne Uni and get a couple of Degrees. That made him very proud.
To successfully climb Mount Everest.
Never waste a minute of your life doing stuff that you don’t want to do or is boring. Pursue your Passion and never give up until you have nailed your goals and dreams. Don’t take yourself too seriously, have fun and always be good to your people!!
"Coaching with Ben gave me a great opportunity to reflect and explore strategies, tips, and tools to improve ways of working and to work through opportunities & challenges. I really valued the focused discussion on specific areas to support improved ways of working, overcoming challenges & harnessing opportunities. I highly recommend working with Ben."
- Manager, National NFP
"In a challenging role in a new organisation, coaching with Paula was the ideal time to reflect, problem-solve, brainstorm options and arm me with next steps in all areas - from staffing, internal politics and relationships to tackling key initiatives. The sessions were by video and face to face, both equally effective. Using video allowed for easy integration of sessions into my busy workdays without any hassle. Paula’s style of coaching quickly built trust so I felt safe being vulnerable, quickly getting to the heart of a number of issues and propelling me and my performance forward significantly!"
- Executive GM, People and Culture
"We used the Harrison Assessment tools followed by a debrief with Susan, for career development with staff, which then allowed us to work with Susan to create a customised 360 degree review process. Susan has a wealth of knowledge and is able to offer suggestions and solutions for our company. She is always ready to get involved and takes the time to show her clients the capability of Harrison Assessments. "
Jessica Hill - Head of People and Culture, Choice
"Balance at Work are the ideal external partners for us as they completely get what we are trying achieve in the People and Culture space. Their flexibility and responsiveness to our needs has seen the entire 360 approach being a complete success. The online tool and the follow up coaching sessions have been game changers for our business. The buzz in the organisation is outstanding. Love it! Thanks again for being such a great support crew on this key project."
Chris Bulmer - National GM Learning and Development, ISS Australia
"The leadership team at Insurance Advisernet engaged Susan from Balance at Work to run our leadership development survey and learning sessions. Susan was very professional in delivering the team and individual strengths and opportunities for growth. Susan's approach was very "non corporate" in style which was refreshing to see. I can't recommend Balance at Work more highly to lead employee and team development sessions."
Shaun Stanfield - Managing Director, Insurance Advisernet