CEO of StartHere Pty Ltd, incorporating Rewardshere.com.au, PricePal.com.au and soon to be released folo.world. We are a shopping technology business that allows consumers to receive a cash discount when they shop online and for companies and charities to use our white labelled solution as a fundraising and loyalty tool.
I love spending the little spare time I have today with my kids and am involved in their sports activities such as Tae Kwon Do and Athletics and also playing sport myself, my latest interest is distance walking and trekking.
I also like to assist Not for Profits with business and marketing assistance as a way of giving back.
I had no ideas what I wanted to do when I was at school, although I did go to Uni and get a teaching degree. I am not a believer in having clear career paths as I believe it boxes people in. I think that most successful and happy contributors in our workforce understand what skills, strengths and weaknesses they have and find ways to make use of those skills by filling needs. I am more a believer in individuals building their ongoing skills and then understanding how to best market these to employers or through starting your own business.
I stacked shelves at Franklins supermarkets!
The biggest turning point I had in my career/life was the day that I stopped working for money and started following my Purpose. I strongly believe if you follow your purpose and are successful at what you do other rewards like the money will follow.
I admire my parents, as they created the foundations and moral compass that I base my life on. I am inspired by my wife every day and particularly by those in our society who aren’t afraid to carve out their own path.
I am a strong believer that we all should live every day as if we have no limitations and I attempt to follow this consistently. Most limitations are self-imposed and can be easily removed. As soon as we remove these barriers from our thinking anything is possible. I think we should all get up every day with the belief that nothing can stop us achieving what we set after.
Understand your purpose, follow your own path, don’t replicate others and most of all have fun.
"In a challenging role in a new organisation, coaching with Paula was the ideal time to reflect, problem-solve, brainstorm options and arm me with next steps in all areas - from staffing, internal politics and relationships to tackling key initiatives. The sessions were by video and face to face, both equally effective. Using video allowed for easy integration of sessions into my busy workdays without any hassle. Paula’s style of coaching quickly built trust so I felt safe being vulnerable, quickly getting to the heart of a number of issues and propelling me and my performance forward significantly!"
- Executive GM, People and Culture
"The last couple of years at batyr has seen incredible growth and the Balance at Work team has supported us along the way. They have helped us improve leadership skills across the team by helping us source and manage mentors, and even engaging as mentors themselves. As a young and fresh CEO Susan has also supported me personally with genuine feedback and fearless advice to achieve great things."
Sam Refshauge - CEO, batyr
"We used the Harrison Assessment tools followed by a debrief with Susan, for career development with staff, which then allowed us to work with Susan to create a customised 360 degree review process. Susan has a wealth of knowledge and is able to offer suggestions and solutions for our company. She is always ready to get involved and takes the time to show her clients the capability of Harrison Assessments. "
Jessica Hill - Head of People and Culture, Choice
"Balance at Work are the ideal external partners for us as they completely get what we are trying achieve in the People and Culture space. Their flexibility and responsiveness to our needs has seen the entire 360 approach being a complete success. The online tool and the follow up coaching sessions have been game changers for our business. The buzz in the organisation is outstanding. Love it! Thanks again for being such a great support crew on this key project."
Chris Bulmer - National GM Learning and Development, ISS Australia
"We use Harrison Assessments with our clients to support their recruitment processes. We especially value the comprehensive customisable features that allow us to ensure the best possible fit within a company, team and position. Balance at Work is always one phone call away. We appreciate their valuable input and their coaching solutions have also given great support to our clients."
Benoit Ribe - HR Solutions Manager, Polyglot Group
"The leadership team at Insurance Advisernet engaged Susan from Balance at Work to run our leadership development survey and learning sessions. Susan was very professional in delivering the team and individual strengths and opportunities for growth. Susan's approach was very "non corporate" in style which was refreshing to see. I can't recommend Balance at Work more highly to lead employee and team development sessions."
Shaun Stanfield - Managing Director, Insurance Advisernet