Louise is an energetic senior manager skilled in sales, marketing and customer services. As an accomplished leader she is motivated by guiding people to unlock their potential and make their own choices.
Extensive experience in organisational change management has given Louise a healthy understanding of its benefits and impact in the workplace. Its lasting effects are a commitment to the achievement of happiness in both our personal and professional lives.
Manager Client Projects at Balance at Work.
I understand the challenges confronting business today, expectations high, workloads ever increasing, results, goals, objectives, targets are ongoing in an environment of change. At Balance at Work our clients are seeking solutions and tools to best manage their people and culture to meet these challenges. My role is to ensure our services are delivered effectively to address our clients’ specific needs and requirements. I am committed to customer satisfaction and service best practice.
I have been known to dabble in a bit of community theatre, I have had the great pleasure playing a selfish Inn Keeper, pompous Duchess, desperate Widow, and ruthless proprietor of the city’s worst public toilet! I enjoy a day sailing in Pittwater, however when we’re racing it’s all about following the captain’s orders, very difficult when he’s your husband. I’ve also been seen horse riding but the post aches and pains are limiting this activity.
No, I saw myself as a nun and then a teacher, I guess that’s what was around me at the time.
Working in a behavioural sciences lab at university looking after rats and carrying out some interesting tests on the delightful creatures. I had a couple of pets that had the run of the department.
Living in the Solomon Islands for a short time exposed me to a wonderful culture and community. I found a job as a high school teacher in the local school. I scuba dived among the WWII wrecks and got to know some great people with whom I am still close friends. It opened my eyes to new cultures, people and experiences and was the beginning of a yearlong trip across Europe and Asia.
My husband stands out, although he knows I hate being told he has been a rock and is probably one of the calmest people I know. His mother is in the same category and has given me much to aspire to.
Sailing round the world, meeting people, experiencing cultures.
Be kind to yourself, find your strengths and use them, understand your weaknesses and don’t be afraid or critical of your vulnerabilities. Try lots of different things and embrace change, don’t be scared to of calling it quits when you have given it your best and know it’s not right for you. Sing more.
"Wow, what can I say…. I found the Harrison reports to provide remarkable insights into your preferred behaviours and how you cope with stress. This is an invaluable tool for any business owner who wishes to maximise the use of their human capital, and I can highly recommend the use of Harrison Assessments reports with Susan's debrief. It simply works! 😊"
- Christopher Cachia, CEO and Principal, CCA Financial Planning
"Coaching with Ben gave me a great opportunity to reflect and explore strategies, tips, and tools to improve ways of working and to work through opportunities & challenges. I really valued the focused discussion on specific areas to support my growth and development. I highly recommend working with Ben."
- Manager, National NFP
"In a challenging role in a new organisation, coaching with Paula was the ideal time to reflect, problem-solve, brainstorm options and arm me with next steps in all areas - from staffing, internal politics and relationships to tackling key initiatives. The sessions were by video and face to face, both equally effective. Using video allowed for easy integration of sessions into my busy workdays without any hassle. Paula’s style of coaching quickly built trust so I felt safe being vulnerable, quickly getting to the heart of a number of issues and propelling me and my performance forward significantly!"
- Executive GM, People and Culture
"We used the Harrison Assessment tools followed by a debrief with Susan, for career development with staff, which then allowed us to work with Susan to create a customised 360 degree review process. Susan has a wealth of knowledge and is able to offer suggestions and solutions for our company. She is always ready to get involved and takes the time to show her clients the capability of Harrison Assessments. "
Jessica Hill - Head of People and Culture, Choice
"Balance at Work are the ideal external partners for us as they completely get what we are trying achieve in the People and Culture space. Their flexibility and responsiveness to our needs has seen the entire 360 approach being a complete success. The online tool and the follow up coaching sessions have been game changers for our business. The buzz in the organisation is outstanding. Love it! Thanks again for being such a great support crew on this key project."
Chris Bulmer - National GM Learning and Development, ISS Australia
"The leadership team at Insurance Advisernet engaged Susan from Balance at Work to run our leadership development survey and learning sessions. Susan was very professional in delivering the team and individual strengths and opportunities for growth. Susan's approach was very "non corporate" in style which was refreshing to see. I can't recommend Balance at Work more highly to lead employee and team development sessions."
Shaun Stanfield - Managing Director, Insurance Advisernet