Sometimes a person or team just isn’t achieving, even though their skills, knowledge and experience indicate they should be doing well.
What’s going on?
Often, the answer is deceptively simple. By taking time to diagnose the reason, you will be in a better position to fix poor performance – fast!
1. Don’t know
– what’s expected, what’s important, where to start, how to start…
Some possible reasons and solutions:
2. Don’t care
– they know what’s expected, but they’re not motivated to do it… (this one is harder to fix)
Some possible reasons and solutions:
How do you fix performance problems? Please let us know below.
Susan Rochester has been managing director of Balance at Work since 2006. Susan has a natural tendency to balance analytical thinking with an optimistic outlook to set direction and solve problems. She is an effective facilitator and constantly creates new and more effective ways of doing things, motivated by helping others to achieve their goals.