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The one question you should be asking your staff

“At work, do you have an opportunity to do what you do best, every day?”

Gallup has asked this question of more than 1.7 million employees in 100 companies from 65 countries. Rather disappointingly, only 20% felt that their unique strengths were being used every day at work. Even more shockingly, the longer an employee stays in an organisation, the less likely they are to feel they get to apply their strengths. 

What does this mean for you?

Top performers in any organisation are those who get to do more of the things they enjoy and less of the things they don’t. This is so obvious, we sometimes miss the need to be more proactive in making sure all employees have the opportunity to experience more of the joy of using their natural talents at work.

If we are serious about improving productivity and performance, we need to be asking how we can be improving the number of people who can answer ‘yes’ to the question above.

enjoyment-performance

The link between enjoyment and performance

Enjoyment and performance are linked because the level of enjoyment an employee has while performing a particular activity is directly related to the level of their performance in that activity.

When people enjoy a task, they tend to do it more and get better at it. Like a self-fulfilling prophecy, good performance creates acknowledgment and positive self-regard which then causes people to enjoy the task even more. And so on…

This elegantly simple concept underlies everything we do with Harrison Assessments. Most behavioural and personality assessments fail to measure work satisfaction and are therefore limited to predicting personality, whereas Harrison Assessments go beyond personality to identify a wide range of traits linked to job fit and performance.

The link between enjoyment and engagement

Engagement survey after engagement survey tell us that employees in many workplaces are feeling they are lacking a connection with their jobs and their organisations. If this is happening in your organisation, go back to this single, simple question:

“At work, do you have an opportunity to do what you do best, every day?”

When you take the time to listen to the answers and understand how you can change your results, you’ve taken a big step to realising the full potential of your business.

Download ‘Engagement is a Shared Responsibility’ Whitepaper

About Susan Rochester

BSc MHRM FIML
Susan Rochester has been managing director of Balance at Work since 2006. Susan has a natural tendency to balance analytical thinking with an optimistic outlook to set direction and solve problems. She is an effective facilitator and constantly creates new and more effective ways of doing things, motivated by helping others to achieve their goals.

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"We used the Harrison Assessment tools followed by a debrief with Susan, for career development with staff, which then allowed us to work with Susan to create a customised 360 degree review process. Susan has a wealth of knowledge and is able to offer suggestions and solutions for our company. She is always ready to get involved and takes the time to show her clients the capability of Harrison Assessments. ​"

Jessica Hill - Head of People and Culture, Choice

"Balance at Work are the ideal external partners for us as they completely get what we are trying achieve in the People and Culture space. Their flexibility and responsiveness to our needs has seen the entire 360 approach being a complete success. The online tool and the follow up coaching sessions have been game changers for our business. The buzz in the organisation is outstanding. Love it! Thanks again for being such a great support crew on this key project."

Chris Bulmer - National GM Learning and Development, ISS Australia

"The leadership team at Insurance Advisernet engaged Susan from Balance at Work to run our leadership development survey and learning sessions. Susan was very professional in delivering the team and individual strengths and opportunities for growth. Susan's approach was very "non corporate" in style which was refreshing to see. I can't recommend Balance at Work more highly to lead employee and team development sessions."

Shaun Stanfield - Managing Director, Insurance Advisernet

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