We often hear this quote, but would living by it be a useful strategy?
In business and at work, as in other areas of life, we may experience:
1. Blissful ignorance – not knowing you don’t know. Often comes before a crisis!
2. Ignorance by choice – you know that you don’t know, but you like it that way! Examples: Someone who chooses not to listen to or watch news reports, a manager who doesn’t ask for staff feedback, businesses who don’t survey their clients.
3. Wilful ignorance – you actually know the facts (unlike 1 and 2 above) but you choose to act as if you don’t know. Examples: Drivers who ignore road rules, businesses that survey staff and/or clients then don’t act on the feedback.
Ignorance can be risky, threatening the viability of business and your own peace of mind. Ignorance can cost you opportunities, money and relationships.
What are you ignoring right now?
Here are some examples of how clients have used Balance at Work’s services to identify their bline spots:
Can we help you?
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We look forward to your feedback!
"The last couple of years at batyr has seen incredible growth and the Balance at Work team has supported us along the way. They have helped us improve leadership skills across the team by helping us source and manage mentors, and even engaging as mentors themselves. As a young and fresh CEO Susan has also supported me personally with genuine feedback and fearless advice to achieve great things."
Sam Refshauge - CEO, batyr
"We used the Harrison Assessment tools followed by a debrief with Susan, for career development with staff, which then allowed us to work with Susan to create a customised 360 degree review process. Susan has a wealth of knowledge and is able to offer suggestions and solutions for our company. She is always ready to get involved and takes the time to show her clients the capability of Harrison Assessments. "
Jessica Hill - Head of People and Culture, Choice
"Balance at Work are the ideal external partners for us as they completely get what we are trying achieve in the People and Culture space. Their flexibility and responsiveness to our needs has seen the entire 360 approach being a complete success. The online tool and the follow up coaching sessions have been game changers for our business. The buzz in the organisation is outstanding. Love it! Thanks again for being such a great support crew on this key project."
Chris Bulmer - National GM Learning and Development, ISS Australia
"We use Harrison Assessments with our clients to support their recruitment processes. We especially value the comprehensive customisable features that allow us to ensure the best possible fit within a company, team and position. Balance at Work is always one phone call away. We appreciate their valuable input and their coaching solutions have also given great support to our clients."
Benoit Ribe - HR Solutions Manager, Polyglot Group
"The leadership team at Insurance Advisernet engaged Susan from Balance at Work to run our leadership development survey and learning sessions. Susan was very professional in delivering the team and individual strengths and opportunities for growth. Susan's approach was very "non corporate" in style which was refreshing to see. I can't recommend Balance at Work more highly to lead employee and team development sessions."
Shaun Stanfield - Managing Director, Insurance Advisernet