Harrison Assessments and privacy

New privacy provisions come into force in Australia today. Here’s a link to the summary for small businesses (annual revenue under $3 million):

One of the amendments (new Australian Privacy Principle 8) applies to personal information that is collected here but stored overseas. See:

Harrison Assessments data is stored overseas, so we are taking the time to let you know how we handle data.

Here is how we ask profilees or applicants for personal info via HATS

  • For jobs: “You are invited to apply for the <<Job Title>> job opening for <<Company Name>>. Please click on the link and complete the electronic questionnaire. The questionnaire results will be used to help <<Company Name>> better understand your work experience and work preferences.”
  • For development: “Please click on the link and fill out the work preferences questionnaire. The questionnaire results will be used to help <<Company Name>> better support your work satisfaction. There are no right or wrong answers. The questionnaire will take approximately 20 minutes to complete. Please complete the questionnaire when you can do it without interruptions.”
  • CNS landing page: “To gain access the Harrison Career Navigator, please click the link below then enter the e-mail address that this letter was sent to and the following temporary password: <<User Password>>. This system can help you to improve your understanding of your career preferences and options, and can be a very useful planning tool.”

These texts explain what we do with profilee’s information when they are actively taking steps to complete a questionnaire and why. Harrison Assessments is an assessment service provider (ASP), so in comparison to credit agencies or financial institutions the personal info we ask for is bare bones. The exception may be the optional and anonymous Age/Race/Sex questions that we use in research to prove HA’s not discriminatory, which can be turned off by request (given its anonymity it seems extreme to remove, but we err on the conservative side where this sensitive data in concerned). As for their assessment info, it’s personal, certainly, but being work preference related it’s almost irrelevant in any other context. We protect it none the less.

In the Office of the Australian Information Commissioner’s words:-


13.39 Personal information is irrelevant if it does not have a bearing upon or connection to the purpose for which the information is held.

Our data collection is 100% relevant and securely held, with control in the hands of our Customers for how they manage individual concerns that spring from their employees/applicants.

Harrison Assessments have always been globally careful regarding privacy because it’s the right thing to do. The data is secure. We are sensitive to it remaining so.

For more details, read Privacy Policy Statement_Harrison Assessments International

Please do not hesitate to contact us if you have any concerns.

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About Susan Rochester

Susan Rochester has been managing director of Balance at Work since 2006. According to her Harrison Assessment, Susan has a natural tendency to balance analytical thinking with an optimistic outlook to set direction and solve problems. She is an effective facilitator and constantly creates new and more effective ways of doing things, motivated by helping others to achieve their goals.

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What they say about us

"The last couple of years at batyr has seen incredible growth and the Balance at Work team has supported us along the way. They have helped us improve leadership skills across the team by helping us source and manage mentors, and even engaging as mentors themselves. As a young and fresh CEO Susan has also supported me personally with genuine feedback and fearless advice to achieve great things.​"

Sam Refshauge - CEO, batyr

"We used the Harrison Assessment tools followed by a debrief with Susan, for career development with staff, which then allowed us to work with Susan to create a customised 360 degree review process. Susan has a wealth of knowledge and is able to offer suggestions and solutions for our company. She is always ready to get involved and takes the time to show her clients the capability of Harrison Assessments. ​"

Jessica Hill - Head of People and Culture, Choice

"Balance at Work are the ideal external partners for us as they completely get what we are trying achieve in the People and Culture space. Their flexibility and responsiveness to our needs has seen the entire 360 approach being a complete success. The online tool and the follow up coaching sessions have been game changers for our business. The buzz in the organisation is outstanding. Love it! Thanks again for being such a great support crew on this key project."

Chris Bulmer - National GM Learning and Development, ISS Australia

"We use Harrison Assessments with our clients to support their recruitment processes. We especially value the comprehensive customisable features that allow us to ensure the best possible fit within a company, team and position. Balance at Work is always one phone call away. We appreciate their valuable input and their coaching solutions have also given great support to our clients."

Benoit Ribe - HR Solutions Manager, Polyglot Group

"The leadership team at Insurance Advisernet engaged Susan from Balance at Work to run our leadership development survey and learning sessions. Susan was very professional in delivering the team and individual strengths and opportunities for growth. Susan's approach was very "non corporate" in style which was refreshing to see. I can't recommend Balance at Work more highly to lead employee and team development sessions."

Shaun Stanfield - Managing Director, Insurance Advisernet

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