Just as we couldn’t have predicted a global pandemic would hit us like a tonne of bricks this year, we can’t know for sure what will happen for businesses post-COVID. What we do know, however, is that we have the chance to adapt to these challenges and build resilience in the process.
As many of us are well aware, the impact of the coronavirus pandemic goes beyond being a health crisis. It has also impacted the social and economic order globally. We’re in uncharted territory and nobody is quite sure what the next 12 months will look like.
There are ways, however, you can look beyond the fog of uncertainty to prepare your business for the new normal. There are 3 things leaders will need to navigate what comes next.
No doubt you have employee safety and business-continuity plans in place already. Perhaps you have remote-working or social distancing procedures and are ironing out the kinks in any supply-chain issues. We are good at responding to an issue as it happens and can usually pivot in a hurry.
To future-proof your business, however, you also need to ensure that you and your staff share resolve in what action needs to be taken. Now, more than ever, your employees need to be engaged in the journey. Share your business plan of action with them and how they can support it. Consider also, is your workplace culture one that will get the most out of your people, remotely or otherwise?
The economic impact of virus-suppression efforts could cause the biggest shock to our livelihoods in nearly a century, according to a McKinsey Global Institute analysis. Resilience, therefore, is vital to business survival.
Beyond immediate issues like cash management, businesses need to think about broader resilience strategies for the long-term so that they are prepared to cope with shocks, are more productive and better able to deliver to customers.
This is the pandemic that changed everything. We can expect to see a continued adjustment in the preferences and expectations of people – both as employees and consumers. Businesses that reinvent themselves to respond to the changes in how we live, work and use technology have greater opportunities to succeed.
Strong leaders provide purposeful action and aren’t afraid to reimagine new ways of doing things. A proactive and flexible leadership approach will help you take advantage of new opportunities.
As published in Nepean News.
"The last couple of years at batyr has seen incredible growth and the Balance at Work team has supported us along the way. They have helped us improve leadership skills across the team by helping us source and manage mentors, and even engaging as mentors themselves. As a young and fresh CEO Susan has also supported me personally with genuine feedback and fearless advice to achieve great things."
Sam Refshauge - CEO, batyr
"We used the Harrison Assessment tools followed by a debrief with Susan, for career development with staff, which then allowed us to work with Susan to create a customised 360 degree review process. Susan has a wealth of knowledge and is able to offer suggestions and solutions for our company. She is always ready to get involved and takes the time to show her clients the capability of Harrison Assessments. "
Jessica Hill - Head of People and Culture, Choice
"Balance at Work are the ideal external partners for us as they completely get what we are trying achieve in the People and Culture space. Their flexibility and responsiveness to our needs has seen the entire 360 approach being a complete success. The online tool and the follow up coaching sessions have been game changers for our business. The buzz in the organisation is outstanding. Love it! Thanks again for being such a great support crew on this key project."
Chris Bulmer - National GM Learning and Development, ISS Australia
"We use Harrison Assessments with our clients to support their recruitment processes. We especially value the comprehensive customisable features that allow us to ensure the best possible fit within a company, team and position. Balance at Work is always one phone call away. We appreciate their valuable input and their coaching solutions have also given great support to our clients."
Benoit Ribe - HR Solutions Manager, Polyglot Group
"The leadership team at Insurance Advisernet engaged Susan from Balance at Work to run our leadership development survey and learning sessions. Susan was very professional in delivering the team and individual strengths and opportunities for growth. Susan's approach was very "non corporate" in style which was refreshing to see. I can't recommend Balance at Work more highly to lead employee and team development sessions."
Shaun Stanfield - Managing Director, Insurance Advisernet