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3 Golden Rules To Engage Your Staff

There are 3 golden rules to engage your staff that you need to follow if you want to achieve your business objectives.
Woman and chart
For your employees to work the way you want them to they need you to:

1.  Give them something to believe in

Why is their job important? What are your core values, vision, mission and goals? How have you communicated these to your team? When they feel like they are all working towards a common goal they will be more driven to help your business succeed.

2. Knowledge of what they’re supposed to be doing

Your organisational chart, policies, procedures, job descriptions and employment contracts are the rules of the game.  You also need to let people know how they fit into the wider picture of the work that is done in your organisation. Set KPIs, meet with them regularly and track their performance to help them succeed.

3.  Make sure they are the best fit for the job

Closer examination of productivity problems often reveal they result from ‘square pegs in round holes’.  We help managers reassess the fitness of key people within their teams and take steps to allow their individual strengths to shine. Sometimes this may result in more training or restructuring or it may simply lead to the shifting of some tasks between people. With right people in the right positions you can be confident you have built a winning team.
Tip:  It’s easier to move forward one step at a time… Start by identifying the strengths you already have within your staff. One tool we use to help you do this is Harrison Assessments.
Action:  Just make sure you are taking steps and moving forward!
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About Susan Rochester

BSc MHRM FIML
Susan Rochester has been managing director of Balance at Work since 2006. According to her Harrison Assessment, Susan has a natural tendency to balance analytical thinking with an optimistic outlook to set direction and solve problems. She is an effective facilitator and constantly creates new and more effective ways of doing things, motivated by helping others to achieve their goals.

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What they say about us

"The last couple of years at batyr has seen incredible growth and the Balance at Work team has supported us along the way. They have helped us improve leadership skills across the team by helping us source and manage mentors, and even engaging as mentors themselves. As a young and fresh CEO Susan has also supported me personally with genuine feedback and fearless advice to achieve great things.​"

Sam Refshauge - CEO, batyr

"We used the Harrison Assessment tools followed by a debrief with Susan, for career development with staff, which then allowed us to work with Susan to create a customised 360 degree review process. Susan has a wealth of knowledge and is able to offer suggestions and solutions for our company. She is always ready to get involved and takes the time to show her clients the capability of Harrison Assessments. ​"

Jessica Hill - Head of People and Culture, Choice

"Balance at Work are the ideal external partners for us as they completely get what we are trying achieve in the People and Culture space. Their flexibility and responsiveness to our needs has seen the entire 360 approach being a complete success. The online tool and the follow up coaching sessions have been game changers for our business. The buzz in the organisation is outstanding. Love it! Thanks again for being such a great support crew on this key project."

Chris Bulmer - National GM Learning and Development, ISS Australia

"We use Harrison Assessments with our clients to support their recruitment processes. We especially value the comprehensive customisable features that allow us to ensure the best possible fit within a company, team and position. Balance at Work is always one phone call away. We appreciate their valuable input and their coaching solutions have also given great support to our clients."

Benoit Ribe - HR Solutions Manager, Polyglot Group

"The leadership team at Insurance Advisernet engaged Susan from Balance at Work to run our leadership development survey and learning sessions. Susan was very professional in delivering the team and individual strengths and opportunities for growth. Susan's approach was very "non corporate" in style which was refreshing to see. I can't recommend Balance at Work more highly to lead employee and team development sessions."

Shaun Stanfield - Managing Director, Insurance Advisernet

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