Our latest career path story is from Trevor Lloyd who was recently awarded the Medal of the Order of Australia (OAM) for his services to the community. This achievement is simply the latest in a long list, as you’ll appreciate when you read his story.
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I am the Managing Director of a small property valuation company based in Blaxland, NSW. Lloyds Property Valuations employs eight people, four of whom are property valuers, the remainder being office and support staff. Our work is primarily mortgage work for bank lending purpose in both the residential and commercial sectors. In addition, we carry out family law work, compensation, investor analysis, court representation and much more.
As a leader of a team of very professional people, it is my job to ensure harmony within the team, provide professional back up where required, facilitate ongoing valuer training and ensure that clients are receiving the service they require.
We look on our employees as being members of a family. There is no length to which we will not go to ensure that staff are being cared for. This includes generous family leave provisions, flexible working hours and conditions, and even pay in advance if necessary. Such provisions come back to the business with loyalty, honesty and output.
For the past 22 years, I have been heavily involved with the Rotary Club of the Blue Mountains. I have also been involved with the Red Cross where I served for 4 years as the Blue Mountains Coordinator for Tele Cross, which is a daily in-touch telephone call to people living alone.
I was the inaugural President of the Glenbrook Toastmasters Club which trains people in public speaking. We also helped train students at local high schools to develop strong speaking skills.
Finally my involvement with the local Chamber of Commerce has enabled me to see clearly the challenges and obstacles that are faced by small businesses.
Most certainly not. I was keen to be a green keeper so that I could feed my fetish for the look and the smell of a freshly mown lawn. I still have the fetish but my lawn at home is smaller than I had envisaged and now I have a gardener who mows the lawn for me.
I started work in 1968 at the Munitions Filling Factory at St Marys, NSW as an apprentice carpenter. It was ironic because, in my last year of school in Year 10, I had told my woodworking teacher that I no longer had an interest in woodwork and wanted to skip to a more useful subject to get m through the School Certificate. I got through the School Certificate but only just. I ended up completing my apprenticeship with the PMG as a Trainee Technical Officer (Building).
On 18th January 1977, I was in the front carriage of my regular train on my way to work. I had just completed my Building Certificate Course in 1976 but had to go back in early February to sit a post exam in quantity survey, which I had just failed to pass. I was such a lazy student.
At 8.10 am, the diesel engine left the rails and hit the stanchion of the Bold Street Bridge at Granville and bent it at almost 90⁰. As a result, it cut through my carriage leaving only a platform on wheels and killing ten people, including one lady who died in my arms. I still wonder how I survived.
At that point I realised that life had a purpose and that I should work harder to achieve the goals that I had and, with my first child on the way, to be in a better position to provide for my family.
This is not the best way to have a life changing experience. Ultimately 83 people died and 210 people were injured at Granville.
I completed the Associate Diploma of Business (Valuation) with flying colours back in 1990 and never looked back.
There are many people in all of our lives who say something that may change your life or may be a role model we admire.
My father once said to me “if you aim for the stars, you’ll reach the clouds”. I remember I was never happy with the clouds.
One of my fellow commuters, when I told him that I was about to embark on a four-year Valuation Course – and would be 40 by the time I completed it! – simply said “What age will you be in four years if you don’t do the course?”
An old sage tradesman who was close to retirement when I started work once said to me “You will spend more time at work and see more of your workmates than you will spend at home with your family, so make the best of it and enjoy the ride”.
Lastly, my mother-in-law who grew up in the Jewish sector of Amsterdam during the Second World War said “Look what I have become in spite of my past and because of it”.
Turn your labours into challenges. When you are stuck at school and can’t understand, instead of heading for the no-hopers, turn to someone who did understand and ask them for help.
Always support and encourage those around you who appear to be square pegs. They usually become the successful ones in our society because they concentrate on what is important, which sets them up for long-term success and not short term gratification.
Everyone is capable of being a millionaire. It just requires goal setting, focus and work and it is within all of us.
Do you know someone whose career story should reach a wider audience? Please drop us a line to let us know!
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Sam Refshauge - CEO, batyr
"We used the Harrison Assessment tools followed by a debrief with Susan, for career development with staff, which then allowed us to work with Susan to create a customised 360 degree review process. Susan has a wealth of knowledge and is able to offer suggestions and solutions for our company. She is always ready to get involved and takes the time to show her clients the capability of Harrison Assessments. "
Jessica Hill - Head of People and Culture, Choice
"Balance at Work are the ideal external partners for us as they completely get what we are trying achieve in the People and Culture space. Their flexibility and responsiveness to our needs has seen the entire 360 approach being a complete success. The online tool and the follow up coaching sessions have been game changers for our business. The buzz in the organisation is outstanding. Love it! Thanks again for being such a great support crew on this key project."
Chris Bulmer - National GM Learning and Development, ISS Australia
"We use Harrison Assessments with our clients to support their recruitment processes. We especially value the comprehensive customisable features that allow us to ensure the best possible fit within a company, team and position. Balance at Work is always one phone call away. We appreciate their valuable input and their coaching solutions have also given great support to our clients."
Benoit Ribe - HR Solutions Manager, Polyglot Group
"The leadership team at Insurance Advisernet engaged Susan from Balance at Work to run our leadership development survey and learning sessions. Susan was very professional in delivering the team and individual strengths and opportunities for growth. Susan's approach was very "non corporate" in style which was refreshing to see. I can't recommend Balance at Work more highly to lead employee and team development sessions."
Shaun Stanfield - Managing Director, Insurance Advisernet